Welcome to Sporty's Customer Care Center

Our products are cutting edge, but our customer service is old-fashioned.

At Sporty’s, you will never be asked to “use the touchpad of your phone to enter your 16-digit account number.” That’s because when you call Sporty’s customer service department, you will talk to a human being.

Yes, you read that right. You'll talk to a Sporty’s employee with an average customer service tenure of 28 years. This isn’t a phone bank in some remote location—our Customer Service people work side by side with other staff right here at the Clermont County Airport in Ohio.

You’ll talk to one of our helpful staff—Angie, Carmen, Joyce, Janet, Erin, all of them—they are all dedicated to getting you answers, helping you out, solving a problem, hearing a complaint. Whatever it takes to make sure your shopping experience with Sporty’s is the best possible.

It all starts with our guarantee that remains unchanged since 1962. If for any reason you are not 100% satisfied with your purchase, let us know—we will make it right. If you would like a refund or exchange, please return the product within 30 days in the same condition in which it was received. That's it—no fine print and no hassle.

Contact Us:

If at any time you have a question about a product or an order, contact our friendly staff.

 

Online

WEB:
CHAT:
EMAIL: support@sportys.com

Phone

Customer Service: 1.513.735.9000
Orders: 1.800.776.7897
Fax: 1.800.543.8633
International Fax: 1.513.735.9200

Mail

Sporty's Preferred Living
Clermont County/Sporty's Airport
Batavia, Ohio 45103
Attn: Customer Service
Our FAQ Answer Center contains answers to many common questions.

Hal

Still not happy?

I'm Hal Shevers, founder and chairman of Sporty’s Pilot Shop. I built my business on providing the best possible customer service and respecting our customers. If you feel you have not been treated right by Sporty’s, I'll intervene. Just drop me an email at Hal@sportys.com.

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